Homelessness: Knowledge at Work is the first in a series of online core curricula for service providers. This 12-unit online curriculum covers a range of topics that are important for anyone working with people experiencing homelessness. Units can be completed at your own pace and consist of illustrated slides, background readings, audio and video clips, activities, and quiz questions. You can take the entire curriculum or individual units. You may also combine online instruction with other training methods including webcasts and face-to-face instruction. We provide continuing education credit for each unit.

	Unit 1	FREE!		Homelessness in America: The Big Picture
This unit provides an historical perspective of homelessness in the US, a discussion of current trends in how we respond, and a view of the future as we work as a nation not just to manage homelessness, but to end it.
	Unit 2	$45.00		Who is Homeless and Why?
Here we address definitions and root causes of homelessness as well as the numbers and, diversity of people who experience homelessness each night and over the course of a year.
	Unit 3	$45.00		Homeless Children: America’s Youngest Outcasts
Building on work by The National Center on Family Homelessness, this unit describes the characteristics and experiences of homeless children and offers guidance on how communities and service providers can respond effectively.
	Unit 4	$45.00		Across the Generations: Families without Homes
For the past two decades, families have been among the fastest growing groups in the homeless population. This unit discusses causes, unique needs, and effective ways of responding to family homelessness.
	Unit 5	$45.00		Homeless Youth: Alone and Adrift
Young people become homeless for a variety of reasons including running away from home, aging out of foster care, being rejected by family because of gender identity or sexual orientation. This unit explores the unique nature of youth homelessness and strategies for engaging young people.
Coming soon				Homeless Veterans: Building Community Supports
Veterans make up one third of homeless individuals. High rates of unemployment, struggles with mental health issues and physical disabilities, and challenges reintegrating into civilian life only increase the risk of homelessness. This unit explores homelessness among veterans and models for providing community-based supports.
	Unit 7	$45.00		Ending Homelessness: Innovative Housing Strategies
Ending homelessness is an approach that has recently gained momentum in communities across the country. This unit examines best practices and emerging trends in Housing First and Rapid Re-Housing, as well as the range of supportive services necessary to keep people stably housed once they exit homelessness.
	Unit 8	$45.00		Step by Step: Case Management Competencies
Case management is a critical component of the homeless service system of care. Based on the Community Support Skills Standards, this unit identifies and presents core competencies for case managers working in homeless services
	Unit 9	$45.00		Motivational Interviewing: Changing the Conversation
Motivational Interviewing (MI) is an evidence-based practice that is widely used in health care, mental health and substance abuse treatment. This unit gives participants an overview of the spirit and skills of MI and its effectiveness in homeless service settings.
	Unit 10	$45.00		Double Edge: Understanding Homelessness and Trauma
Many people have experienced trauma before they become homeless, and homelessness itself is a traumatic event. Double Edge helps participants better understand connections between homelessness and trauma and how to respond appropriately.
	Unit 11	$45.00		Critical Time Intervention: Focused, Time-Limited Case Management
Critical Time Intervention (CTI) is a focused, time-limited approach designed to support people as they transition from homelessness back into the community. This unit explores the phases of CTI, the role of the CTI team, and the research that supports this evidence-based practice.
	Unit 12	$45.00		Self Care: Don’t Forget to Breathe
Stress. Burnout. Turnover. Staff working in homeless services is often over-worked and underpaid. The work is hard. The stories are overwhelming. This unit provides strategies for staff self-care and creating healthy work environments.
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While our Knowledge at Work courses offer basic knowledge, the T3 Advanced Skills courses go deeper, developing and reinforcing specific clinical skills. The courses are all long-distance and web-based, and are led by expert instructors who lead live webcasts, interact with students through virtual office hours, and provide coaching and support. Between the live webcasts, course participants go through self-paced presentations, complete assignments, interact with one another in an online discussion forum, and work together on group projects.

Courses are four or eight weeks long. Cost varies by topic. For more information, contact us at info@thinkt3.com.

Some of our Skills Course Offerings include:

Critical Time Intervention (CTI)

This evidence-based practice is designed to support people as they transition from homelessness into the community. CTI is a focused, time-limited approach to case management. It seeks to connect clients with community supports and then transition care over the course of nine months. Course participants will be given the tools to implement and/or strengthen a CTI approach in their communities.

Family Critical Time Intervention (CTI)

Critical Time Intervention (CTI) for families is a time-limited, structured case-management model designed to provide families with continuity of care from homelessness to housing. t3 offers online and onsite training on Family CTI in collaboration with SP3 Innovations and the Center for Urban Community Services (CUCS) to prepare your agency to implement Family CTI.

View a recent Family CTI webcast that includes an overview of Family CTI and information about upcoming Family CTI trainings.

Motivational Interviewing: Recognizing, Eliciting, and Responding to Change Talk

Motivational Interviewing (MI) is a person-centered, goal-oriented, guiding method of communication to help people develop internal motivation to change. MI is an evidence-based practice. The focus of this course is on change talk – how to recognize, elicit and respond to it. Participants must have prior training in MI, understand the spirit of MI, and be adept in using the core skills of open questions, affirmations, reflective listening, and summaries (OARS).

Trauma-Informed Care

A trauma-informed perspective influences how you engage clients, how you set up your program, and how you run your agency. During this course, participants will identify concrete ways to infuse a trauma-informed perspective into all aspects of their work, including your agency culture, assessment and service planning, consumer involvement, and policies and procedures.

Core Skills in Homeless Services

This instructor-facilitated, interactive online course is designed to help staff develop the core knowledge and skills they need to work effectively. Topics include engaging others in relationship, using person-centered, trauma informed and recovery-oriented approaches, being culturally competent, conducting assessments, working in unconventional settings, maintaining healthy boundaries, dealing with ethical dilemmas, using supervision effectively, and maintaining work-life balance.

While T3 is committed to using new technologies to train health and human service, we also understand the ongoing need for face-to-face training. We utilize the expert trainers at The National Center on Family Homelessness, the Center for Social Innovation, and other partners to provide cutting-edge knowledge in the context of interactive, experiential learning. Our onsite training aims to build skills and knowledge by working through real-world cases, interacting with peers to learn from one another, and exploring how to apply newly acquired knowledge in everyday work.

The following onsite training topics are available:

• Core Skills in Homelessness Services
• Outreach and Engagement
• Motivational Interviewing
• Trauma-Informed Care
• Self-Care for Providers
• Consumer Involvement
• Services in Supportive Housing
• Child and Family Homelessness
• Addressing the Needs of Children Living in Shelters
• Medical Care for Non-Medical Providers
• Leadership Development
• Creating Healthy Organizations
• Program Evaluation

Please contact us for more information on bringing T3 training to your community: info@thinkT3.com or 617-467-6014.